Thank you for shopping with Mewar Art! πΌοΈπ
We pour our heart into every piece, and we want you to be delighted with your order.
If something doesnβt go as planned, no worries β weβre here to help! π«
π Returns & Exchanges
- π Size Exchange:
Ordered the wrong size? No problem! You can request a size exchange once your item arrives.
π Note: Delivery fees for exchanges are covered by the customer. - π·οΈ Sale Items:
Items purchased during sales or promotions are final sale β no returns or exchanges will be accepted. π - π Didnβt Love the Quality?
We want you to feel great about your purchase! If the quality doesnβt meet your expectations, you can return it.
π΅ Please note: Delivery fees will be deducted from your refund.
π¦ Damaged Items
Oh no! π’ If your order arrives damaged, weβll fix it ASAP.
To ensure a smooth claim process, please record a video of the unboxing π₯ before opening the item.
β οΈ Damage claims made without video evidence cannot be accepted.
π How to Start a Return
You can initiate a return or exchange within 2 days of receiving your product.
Hereβs how to reach us:
π¬ WhatsApp: +91 8949608441
π§ Email: support@mewarart.com
β³ Requests made after the 2-day window cannot be processed, so please contact us quickly!
π° Refunds
- π³ Refunds will be issued to your original payment method once your return is approved.
- π« Shipping fees are non-refundable, unless the return is due to an error on our part (like receiving the wrong or damaged item).
π Shipping Costs
- π¦ Shipping fees are non-refundable, except when the issue was caused by us.
- πΈ Customers are responsible for any delivery fees for exchanges or returns.
π§΅ Return Conditions
To qualify for a return or exchange, please ensure:
β
The item is unused, unwashed, and in original packaging.
β
All tags and labels are intact.
β
The item passes quality inspection upon return.
β¨ We recommend keeping your packaging and tags until youβre fully happy with your purchase!
π¬ Need Help?
Weβre always happy to assist! π€
π± WhatsApp: +91 8949608441
βοΈ Email: support@mewarart.com
Thank you for choosing Mewar Art β where every piece is crafted with love, culture, and creativity. π¨πΏ